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Your complete guide to Voop
Everything you need to set up, run and get the most out of Voop, from consent and devices to locations and missings.
Voop is a consent-driven safeguarding platform with limitations
What Voop does
Voop does provide a standard mobile connection, with calls, SMS and data
Voop does block calls and SMS messages through the native calling and SMS texting app
Voop does block access to apps and websites
Voop does make circumvention of the Voop mobile network and MDM very hard
What Voop does not do
Voop does not allow for visibility if the smartphone is turned off or without signal
Voop does not block calling and messaging through apps like WhatsApp and Snapchat
Voop does not allow you to read messages, see photos or screenshot content
Voop does not replace or override existing safeguarding practices
“Normalness” as protection
Voop works on a regular phone. The new app looks and feels like any other network provider's, so a young person in care doesn't feel different every time they open it.
What’s on and what’s off
A flat, honest list of categories. Young people can see exactly what's allowed and what's blocked, in plain language.
Never a dead end
If something is blocked or restricted, the app shows what’s switched on and tells them to ask their keyworker, so they’re never left guessing.
FAQ
Do young people like Voop?
Yes. Voop was co-designed in the UK with young people at Compass Community, who now use it. Before launch, the children’s research agency Kids Industries ran workshops for Voop with 19 children in foster and residential care, aged 8 to 16. All but one agreed they would be happy to use a Voop phone. Older children worried about losing their independence, so location sharing is the child’s choice unless they’re reported missing. (Kids Industries, Voop Research Debrief, August 2025) Young people using Voop now say much the same. In a July 2026 survey completed with staff, 3 of the 4 young people in children’s homes who answered said the adult controls on their phone were fair, and all 4 rated their phone 8 out of 10 or higher.
What is Therapeutic Digital Safeguarding?
Therapeutic Digital Safeguarding is Voop’s approach to keeping children in care safe online without surveillance, and without putting carers in conflict with them. Protections are agreed with each child and their care team, children can see their settings on their own phone, and Voop never reads their messages or records their calls. It’s safeguarding built on trust: in workshops before launch, all but one of 19 children in care agreed they would be happy to use a Voop phone (Kids Industries, 2025).
How does Voop help with missing incidents?
Voop helps carers step in early and find a missing child faster. If a child chooses to share their location, carers can get an alert when they leave a safe place. Carers also get an alert when a blocked caller tries to get in touch. If a child is reported missing, one tap turns on temporary location sharing until they’re found and alerts everyone linked to the child, including carers, social workers who’ve been added and the account owner. The child sees that they aren’t in trouble, and can see when location sharing is on.
How does Voop make homes calmer?
With Bedtime, phones automatically reduce distractions, so carers never have to confiscate them. That removes a common source of daily carer-child conflict, and everyone sleeps better.
Can't children just get around it?
Children in care often know how to remove parental control apps. Voop's protections are built into the phone and its connection, so they can't be deleted or switched off, on wifi or mobile data. No technology can stop a child finding another phone, but because young people are involved in agreeing their protections, they have less reason to look for one.
How is Voop different from parental control apps?
Parental control apps are built for families. Children in care have a whole team around them, and more complex safeguarding needs. Voop is built for that reality: baseline protections that can't be switched off, consistent care across every shift, a shared audit log, temporary emergency location sharing during missing incidents, and no surveillance.
Why only Android?
Voop is built to support selected Android phones because they allow baseline protections that can't be switched off. Other OS providers don’t offer the same level of protection.
