Latest Posts

Pro Tips

The Fastest Way to Set Up WhatsApp Business - The Ultimate Tool for Building Client Relationships

Written by

Voop

Published on

Oct 2, 2024

Let’s be real—WhatsApp isn’t just for memes. With over 2 billion users, it’s a game-changer for businesses to connect with customers instantly. Whether you’re a startup or growing business, WhatsApp Business can boost client relationships, improve service, and increase sales.

Ready to engage more clients? Here’s how to set up WhatsApp Business Account in 5 easy steps.

Step 1: Download WhatsApp Business App

First thing’s first—download the WhatsApp Business app.

For Android: Google Play Store

For Iphone: App Store

This isn’t the same as your everyday WhatsApp Messenger; the business version has extra features that will make your life easier, like automated messages, catalogs, and more.

Once you’ve got the app, select your country code and enter your business phone number. Now, I know what you’re thinking: “Can’t I just use my personal number?” Sure, you could, but here’s why you shouldn’t:

Why Use a Separate Number for WhatsApp Business?

  • Work-Life Balance: Keep those 10 p.m. customer questions out of your personal inbox. Separate number, separate life!

  • GDPR Compliance: Keep your customer data safe and sound by separating your business communications from your personal.

  • Smooth Handover: Scaling up? When you hand over the WhatsApp account to a team member, it’s much easier with a dedicated business number.

  • Professional Vibes: Using your personal number just doesn’t scream “modern business,” right? A dedicated business line keeps things professional.

And let’s make it super easy: the fastest way to get a business phone number for yourself and your team? Sign up with Voop.com. You’ll get all the control without needing extra handsets!

Step 2: Create Your Business Profile

Your WhatsApp Business profile is like your digital handshake—it’s the first thing customers will see. So, make it count!

Here’s what you need to set up:

  • Business Name: Keep it on-brand and easy to recognize.

  • Profile Picture: Your logo or a sleek, professional image.

  • Business Description: A short, snappy description about what you do and why customers should care.

  • Business Hours: Let people know when they can expect a response.

  • Email & Website: Because sometimes people want to dig deeper or reach you in other ways.

  • Pro Tip: Keep it clear, concise, and customer-focused. Think of it like your business card—but cooler and digital.

Step 3: Set Up Automated Messages

One of the best things about WhatsApp Business? It makes your life easier with automated messages. That’s right, no more scrambling to reply at all hours.

Here’s what you can automate:

  • Greeting Message: Automatically welcome new customers when they message you for the first time.

  • Away Message: Set this up for after-hours or when you’re tied up. It’ll let customers know when they can expect a reply.

  • Quick Replies: Got some FAQs? Save them as quick replies so you can fire off responses without retyping the same thing over and over.

  • Pro Tip: Even though it’s automated, make it sound like a human wrote it. A little personalization goes a long way.

Step 4: Organize Chats with Labels

Got a lot of customer chats piling up? Don’t sweat it—WhatsApp Business has you covered with labels.

Some label ideas:

  • New Customers

  • Pending Orders

  • VIP Clients

  • Payment Completed

  • Follow-Up Needed

This helps you keep track of where each customer is in their journey. No missed follow-ups, no lost leads, no stress.

  • Pro Tip: Create custom labels that fit your business flow and use them consistently. You’ll thank yourself later.

Step 5: Promote Your WhatsApp Business Number

Now that your WhatsApp Business account is set up, it’s time to spread the word. Here’s how to make sure customers know they can reach you on WhatsApp:

  • Add a “Click to Chat” button on your website: Make it super easy for people to message you with just one click.

  • Share it on social: Let your followers know that they can now reach you for faster customer service, order inquiries, or even exclusive deals.

  • Email signatures: Add your WhatsApp number to your email signature—it’s a pro move that keeps your communication channels open.

  • QR code it up: Generate a WhatsApp QR code and stick it on your business cards, flyers, or posters. Customers can scan it and start chatting with you instantly.

  • Pro Tip: Offer something exclusive for those who connect via WhatsApp—maybe a discount or insider access to new products. People love perks!

Conclusion: Boost Your Business with WhatsApp Business

Setting up WhatsApp Business doesn’t need to be a chore, and once it’s up and running, it can seriously level up how you interact with customers. From real-time messaging to slick automation, it’s one of the easiest ways to boost your sales and keep your customers happy.

So, what are you waiting for? Set up WhatsApp Business today and start connecting with your customers like a pro. And if you want to make it even easier, head to Voop.com to get your business phone numbers sorted fast.

Your customers are waiting—get chatting!

Share this post

Pro Tips

Voop